FREQUENTLY QUESTIONS

QUESTIONS

How long will it take for my order to be delivered?

Delivery time depends on your location and the shipping option you choose.

We typically ship within 1-2 business days of receiving your order, and delivery usually takes 4-10 business days. However, in some cases, it may take longer due to shipping or customs delays.

Can I cancel or change my order after I have placed it?

If your order hasn't been shipped yet, you can cancel or change it at any time by emailing us or contacting us by phone. However, if your order has already been shipped, we can't cancel or change it.

What happens if the ordered product arrives damaged or defective?

If the product you ordered arrives damaged or defective, please contact us within 24 hours of receiving the product. We will investigate the issue and offer you a refund or replacement.

Can I return my order if I am not satisfied with the product?

Yes, you can return your order within 14 days of receipt if you are not satisfied with the product. Please contact us to arrange the return. Please note that the product must be in unused and new condition to be eligible for a return.

Further questions?